Welcome to Engine International's cross-border website building services (provided by Hong Kong HardQuest International Limited). These Terms of Service (hereinafter referred to as "Terms") constitute a legal agreement between you and us regarding the use of website development, design, and related services (hereinafter referred to as "Services") provided by our company. Please read these Terms carefully before using our services. Your use of the services will be deemed as acceptance and agreement to these Terms.
Our services include but are not limited to: cross-border website development, multi-device responsive design (compatible with PC/tablet/mobile devices, ensuring mobile loading speed ≤2 seconds), AI traffic model application (including real-time user behavior analysis, automatic A/B testing optimization, etc.), website security protection (DDoS protection, SSL certificate encryption, data encryption, etc.), localized design (multi-language SEO optimization, local payment integration, etc.), and global promotion support.
Services will be executed according to the specific agreement reached between you and us (including but not limited to project requirement documents, quotations, etc.), with specific service content subject to confirmation by both parties.
Complete website development and related services according to the agreed service content and timeline, ensuring services meet industry standards and quality requirements agreed upon by both parties.
Provide necessary technical support, including but not limited to basic maintenance and security monitoring after website launch (specific scope subject to agreement between both parties).
Have the right to charge corresponding fees based on service content. If you fail to pay fees as agreed, we have the right to suspend or terminate services.
Maintain confidentiality of your business information and data obtained during the service process (except as otherwise provided by laws and regulations).
Pay service fees promptly as agreed.
Provide us with necessary materials required for website development (including but not limited to company information, product materials, image assets, etc.), and ensure the authenticity and legality of the provided materials.
Have the right to supervise the service process and conduct acceptance according to agreed standards upon completion of service deliverables.
Be responsible for the legality of website content, ensuring website content does not violate any laws and regulations or infringe upon third-party legitimate rights and interests (including but not limited to intellectual property rights, reputation rights, etc.).
Service fees are subject to the quotation confirmed by both parties. You should pay fees according to the payment method and timeline agreed in the quotation.
If service content increases or modifications are required due to your requirement changes, we have the right to adjust fees based on actual circumstances, with specific adjustment plans requiring mutual consultation and confirmation.
If you delay payment of fees, you shall pay liquidated damages at [specific percentage, e.g., 0.05%] of the overdue amount for each day of delay. If the delay exceeds [specific number of days, e.g., 15 days], we have the right to terminate services and fees already collected will not be refunded.
Intellectual property rights of the website and related programs, codes, etc., developed by us for you shall belong to you after you fully pay the service fees; however, we retain intellectual property rights to general technologies, templates, tools, etc., used during the development process.
Intellectual property rights of materials, images, trademarks, etc., provided by you belong to you or relevant right holders. You should ensure you have legal rights or have obtained legal authorization. You shall bear full responsibility for intellectual property disputes arising from such materials.
Without our written permission, you shall not use our technical achievements, brand identifiers, etc., for purposes other than this service.
Both parties shall strictly maintain confidentiality of each other's trade secrets (including but not limited to customer information, technical materials, financial data, project plans, etc.) learned during cooperation.
Except as required by laws and regulations, government authority orders, or prior written consent of both parties, neither party shall disclose the above confidential information to third parties.
This confidentiality obligation shall remain effective for [specific number of years, e.g., 3 years] after the termination of these Terms.
We shall not be liable if we are unable to provide services normally due to force majeure (including but not limited to earthquakes, fires, typhoons, wars, network failures, etc.), but we shall notify you promptly and take reasonable measures to reduce losses.
We shall not be liable if service delays or problems occur due to incomplete, inaccurate, or delayed provision of materials by you.
We shall not be liable if your website is penalized or closed due to illegal content, infringement, or violation of third-party platform rules, etc., and we have the right to terminate services.
The service period shall be from the project start date agreed by both parties until [specific period, e.g., 1 year] after service deliverables are accepted and delivered (subject to agreement between both parties).
Upon expiration of the service period, if both parties have no objections, they may negotiate to renew the service agreement; if you need to continue using value-added services provided by us, additional fees shall be paid.
If either party violates the agreement of these Terms and fails to correct within [specific number of days, e.g., 10 days] after written notice from the other party, the other party has the right to terminate these Terms and require the breaching party to bear corresponding responsibilities.
Any disputes arising from or related to these Terms shall first be resolved through friendly consultation between both parties; if consultation fails, either party has the right to file a lawsuit with the court having jurisdiction in the location of Hong Kong HardQuest International Limited.
Any modification or supplement to these Terms shall take effect only after written confirmation by both parties.
These Terms shall take effect from the date you accept services (including but not limited to signing service agreements, paying fees, providing materials, etc.).
If you have any questions about these Terms, you may contact our customer service for consultation at any time.
Hong Kong HardQuest International Limited
Effective Date: July 26, 2025